The Automated Dispatch Telephone Audit Trail Report provides an exact report of every telephone key the user presses during the Absence Logging process, the Dispatch process, all Inquiry, Change and Cancellation processes. This report cannot be run by absence ID as an absence ID is not assigned until the end of the absence logging process. Instead you must run this report by selecting the date the entry was made.
Date Range
-
Enter the start and end dates to include on this report. Activity during the above specified period will be reported. This date range is not linked to the actual date of absence/dispatch, rather it is the date that the absence/dispatch was called in to Automated Dispatch system.
Employee Categories
-
Enter up to 10 Employee Categories. Employees matching the entered categories will be considered for reporting. If no categories are entered, all employees will be considered for reporting.
Report Sort
-
Enter 'E' to sort the report by Employee.
-
Enter 'T' to sort the report by Timestamp.
Employee Sort
-
Enter A to sort employees alphabetically by Name.
-
Enter N to sort employees numerically by Employee Number.
Employee Selection
-
Enter A to consider all employees for selection.
-
Enter S to enter selected employees individually.
Report Title
-
Enter the title for the report. This will appear on every page header of the report.