The Dispatch Log Report list the transactions made by the Automated Dispatch system. Every time an absence or dispatch is logged, cancelled, closed the system logs it. Every time the system calls an employee with an assignment, or to notify regarding an assignment being closed or cancelled, the system logs it. This report lets you view exactly what the system has done. This report can be sorted by ID, absent employee, replacement employee, or timestamp. Log records can be selected by ID, timestamp, employee category, and log type.
ID Number
-
Enter the range of ID's to report. Search to view valid ID's. Each absence/dispatch entered is assigned a unique ID number. Enter the same ID in the FROM and TO field to view the information for a single absence/dispatch.
Timestamp
-
Enter the range of timestamps to report on. Selection by time
-
stamp allows you to view all transactions between two specific tim
-
es.
Employee Categories
-
Enter up to 10 Categories or select a valid Category using the binoculars.
Log Type
-
Enter up to 10 log types to view. Search to view valid log types and their meaning. If no log types are entered, transactions will be selected regardless of type.
Subjects
-
Enter up to 10 subjects to be used in the selection process. Search for valid subject codes. Only Absences that contain the subject codes selected will be selected for reporting.
Report Sort
|
Selection |
Description |
|---|---|
|
I |
Absence ID |
|
A |
Absent Employee |
|
D |
Dispatch Employee |
|
T |
Timestamp |
|
1 |
Absence ID Displaying Abs Start and End Dates |
|
* |
Absence ID but DISPLAY the PAUSE TIL Message |
Employee Sort
|
Selection |
Description |
|---|---|
|
A |
Alphabetic By Employee Name |
|
N |
Numeric By Employee Number |
Employee Selection
-
Enter a specific employee to run the report for or search using the binoculars. Leave blank to run the report open.
Report Title
-
Enter a report title if you want to include a title on the report.
Where does 'Pause Til' timestamp value come from on Dispatch Log Report?
ADS is continually processing ADS queue records and determining if it’s the proper time to process them. When it deems that is not the right time it, it will tag the queue record with a time to try it again. The time specified in the message indicates when that record will be processed again. Only the last time a queue record was ‘paused’ is stored. Here is a list of the reasons why ADS will delay/pause the processing of a queue record.
|
MESSAGE |
DESCRIPTION |
|---|---|
|
GOT A PHN RESPONSE, WAKE UP NOW |
Each time a user takes an action on the phone that terminates a call, ADS gets sent a message to wake up immediately to process the phone response from the user. |
|
NO DIAL TONE DETECTED |
ADS encountered a no dial tone while attempting to call out, and so will sleep for 10 seconds and try again. |
|
QUEUE RECORD LOCKED BY USER: +FILE.KEY$ |
Queue record about to be processed was locked by someone so cannot process. Will try again in 1 minute. |
|
NEED TO WAIT UNTIL Q TIME_TO_CALL: +HRVC06U::TIME_TO_CALL |
Previously updated TIME_TO_CALL has not yet occurred, so will continue to wait until the TIME_TO_CALL. |
|
CAN'T PROCESS O.E WHEN O.E. ADVANCE RUNNING |
Can’t process queue record until OPEN-ENDED ADVANCE RUN TIME has passed. |
|
STOP SERVER BATCH JOBS FLAG IS 'Y' |
Won’t process any queue records because 11,8,2,1 page 2 field 12 STOP BATCH JOBS field is set to Y. |
|
BETWEEN NIGHTLY DOWN TIMES |
Won’t process while in the middle of NIGHTLY DOWN TIMES as specified in 11,8,2,1/3. |
|
TOO MANY DAYS IN ADVANCE: +CONTROL_VOC(3) |
Won't process too many days in advance. |
|
SET TO NOT CALL FRI/SAT/SUN/STAT/TEAC: |
Won't process on weekends, statutory and teaching holidays. |
|
BEFORE FIRST ACC. CALL OUT TIME: |
Won't process before the first acceptable call out time. |
|
AFTER 2ND ACC. CALL OUT TIME: |
Won't process after second acceptable call out time. |
|
BETWEEN ACC. CALL OUT TIMES: |
Won't process between acceptable call out times. |
|
IS AFTER ONLY ACC. CALL OUT TIME: |
Won't process after the only acceptable call out time. |
|
DISP TIMES ENCOMPASS ACC. FUT TIMES |
Won't process as display times encompass acceptable future times. |
|
BEFORE ACC. FUT DAY CALL OUT TIMES: |
Won't process before acceptable future day call out times. |
|
BETWEEN ACC. FUT CALL OUT TIMES: |
Won't process between acceptable future call out times. |
|
AFTER 2ND ACC. FUT CALL OUT TIME: |
Won't process after second acceptable future call out time. |
|
AFTER ONLY ACC. FUT CALL OUT TIME: |
Won't process after only acceptable future call out time. |
|
ANOTHER ABS FOR THIS EMP: |
Won’t process this employee’s queue record until another one for same employee is processed first. |
|
IS ANOTHER ABS WITH THIS SUBJECT: |
Won’t process this while another queue record is being called out already for same subject. This only applies to 1231 and 1205 custodial positions so it only calls one custodian at a time. |
|
AFTER TIME TO HANDLE LARGE ABSENCES |
Won't process after time to handle large absences. |
|
BEFORE TIME TO HANDLE LARGE ABSENCES |
Won't process before time to handle large absences. |
|
WAITING FOR O.E. ABSE TO BE CLOSED OR |
Waiting for Open Ended absence to be closed or Replacement employee is being called at that moment for another job, wait 5 minutes and try again. |
|
WAITING FOR 5 MINS CUZ PHN NUMBERS ARE BAD |
If phone numbers of replacement employee are blank or invalid, wait 5 minutes and try job again. |
|
LEAVE NOT APPROVED-NOT CREATED YET |
Won't process as leave is not created yet. |
|
LEAVE NOT APPROVED |
Won't process as leave is not approved. |