Customer Unlock
The Customer Unlock module provides the facility to unlock customers that may have become locked by one of the Accounts Receivable modules (eg. due to a program aborting abnormally during customer processing).
Note: A customer may become locked by another user in Accounts Receivable or by an Accounts Receivable process executing in batch. Before running this process, insure that no one else is running Accounts Receivable from another terminal and that no Accounts Receivable batch job is executing.
You will be prompted for a starting and ending customer numbers that you wish to process. Enter <Enter> in both field to process all customers. A report of the results of all customers unlocked is produced.