Automated Dispatch: Ignore Opt Out if Requested
Completed
Opt Out of Automated Dispatch Calls Unless Requested
What we’re doing:
We have added more flexibility to opting out of Automated Dispatch calls, allowing for exceptions on opting out to whether the employee has been specifically requested.
Why we think you’ll like it:
Some replacement employees have shown interest in wanting to opt-out of dispatch calls, unless if they’ve been specifically requested. Since that functionality had not existed in the past, those employees would not opt out at all and simply not answer their phones or refuse all calls where they were not specifically requested. This would cause delays in finding replacements.
More replacement employees may use the opt-out functionality with the added “unless requested” enhancement, which will result in faster searching by the Automated Dispatching System (ADS) because the system will not be busy calling people who don’t want to be called for every job for which they’re eligible.
Learn more:
Click this link to learn more about setting up Opting Out of ADS Calls. Previously, the options for activation were:
A=Yes, Opt Out Of All Dispatches
S=Opt Out of Same-Day Dispatches
F=Opt Out of Future-Day Dispatches
The new options which can be added are:
R=Opt Out of All Dispatches Except Ones You're Requested For
T=Opt Out of Same-Day Dispatches Except Ones You're Requested For
Y=Opt Out of Same-Day Dispatches and Future Dispatches Except Ones You're Requested For
G=Opt Out of Future-Day Dispatches Except Ones You're Requested For
X=Opt Out of Future-Day Dispatches and Same-Day Dispatches Except Ones You're Requested For