The Absence Deletions module lets you delete absences and dispatches from the system.
Employee
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Enter the number of the employee whose information you wish to delete. Search for employees by last name. Leave this blank and Enter to exit. Once you have entered a valid employee number, all absences for the employee will be loaded. Move the cursor with the arrows to the one you want to delete and Enter.
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Once the absence and/or dispatch is loaded onto the screen, the following prompt appears at the bottom.
Delete Record? [A/R/B/N]
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Enter 'A' to delete only the absence.
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Enter 'R' to delete only the replacement (dispatch).
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Enter 'B' to delete both the absence and the dispatch.
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Enter 'N' to delete neither.
Automated Dispatch Features
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The Absence/Dispatch Screen contains many features to simplify the interaction between this screen and the Automated Dispatching system. These features become apparent in the following situations.
Deleting a Dispatch
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If you manually delete a dispatch, you will see a window similar to the following:
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If you enter 'Y' Automated Dispatch will call the replacement employee about the dispatch cancellation.
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If you try to delete a dispatch when Automated Dispatch is geared up to call the replacement employee about a closed dispatch, you will see the following:
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When you Enter the Automated Dispatch queue record will be changed so that the replacement employee is called about the cancellation as opposed to the close.
Deleting a Dispatch - Improved Process
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Instead of deleting from Absence Deletions, go to Absence/Dispatch Changes
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Load the applicable record
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Click Actions
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Click Dispatch - Delete Replacement and Re-Dispatch
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You will be prompted to:
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Delete the current replacement and re-dispatch
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This option will ask if the replacement employee should receive a cancellation call, then the subject/level info window will open in case changes are required for re-dispatch
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Delete the current replacement only - no redispatch
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