Training - Customer File Maintenance

Note: The name field can be used for inquiry. For this reason, it is important that guidelines are established for the format of name field entry. For example, if you wish to inquire by last name, it is advisable that the name field be entered as follows: DOE, JOAN A.E.

Mixing upper- and lower-case letters will greatly affect the order of alphabetic listings. It is advisable that you firmly establish guidelines on their usage (i.e. upper case only, first letter always upper case, etc.).

Throughout the system, whenever the customer number is asked for, the <CTRL+F> can be used to search by customer name.