Payment Cancellations

The Payment Cancellations module allows you to cancel any valid receipt in the system. A common reason for a payment cancellation is that funds received by the customer were returned NSF by the bank.

Audit Control Entry    

NOTE:  The batch control date entered on this Audit Control screen will be the date used for all payment cancellations in this batch.  It is important if you are cancelling a receipt in a prior period that this batch date reflects a day in that prior period.

Loc - Receipt #

Enter the location code and the receipt number, separated by '-'. If the location code is unknown, press the <Ctrl+F> key. If the receipt number has been entered in the system more that once, a box will appear with those receipts bearing the same receipt number. Use the arrow key to select the receipt you wish to cancel.

Next_Scrn

Click arrow down key to take you to the next page of information for this receipt. The total number of pages is displayed on the first screen.

Prv_Scr

Click up arrow key to take you back a page when viewing the receipt information.

Cancel Receipt

Click cancel receipt button to cancel  this receipt. The program will go through and add reversing entries. If the receipt was for cash on account but was later dispersed through the cash entry program or just adjusted, the program will reverse those entries as well. The description in the batch balance listing will tell you of these records. If the receipt has already been cancelled, the systems will warn you.

Note:  This will not physically remove the receipt from the file. It will be flagged as cancelled.

When all cancellations are complete, clear the receipt number field and press <Enter> to exit back to the Account Maintenance Menu.