Account Inquiry

Account Inquiry Module

The Account Inquiry module allows you to view an instant account balance and inquire and export detailed records (e.g., invoices, credit notes) for any customer or miscellaneous account.

Customer Number (Cust. No.)

Enter a valid 1-10 character Accounts Receivable customer number. If the customer number is unknown, press <CTRL+F>.
Enter 'MISC' to inquire about miscellaneous receipts. You will then be prompted for a customer name.

Search

Click 'SEARCH' to enter text into the search box to inquire by Transaction ID, Invoice number, Description, or Date.
Enter the invoice number you are searching for. The system will move the cursor to the page the invoice is on and highlight the line. If the invoice is not found, the message 'Not Found' will appear.
To search for a specific credit note, click the search button and enter the credit note number.
To search for a specific receipt, click the search button and enter the receipt number.

Export to Excel

Clicking on Export to Excel will open all the transactions for the specific customer in Excel. This will allow additional sorting and filtering.

Transaction Details

Highlight the specific line you want to see additional details on. You will be brought to the summary of the invoice, receipt, adjustment, or credit note.

Invoice Transactions

View PDF: Will open the original invoice with overlay.
Attachments: Will allow you to view any attachments that were added to the invoice (if you have DSS enabled).
Invoice Detail: Will display GL distributions and tax information, if applicable.

Receipt Transactions

View PDF: Will open the original invoice with overlay.
Attachments: Will allow you to view any attachments that were added to the receipt (if you have DSS enabled).

Adjustment Transactions

GL Distribution: Will display GL distributions.

Credit Note Transactions

View PDF: Will open the original credit note with overlay (if you have credit note printing enabled).
GL Distribution: Will display GL distributions.