In-App SSO Password Management

What happens if I change my AtrieveWeb password? Does it take effect immediately?

When you change your password as outlined above, it will be reflected immediately the next time you launch AtrieveWeb. You can always verify your SSO AtrieveWeb credentials at any time using Role-Based Security.

What happens if the SSO Authentication Service is down while I am changing my OpenVMS password?

The password change will still complete, however, the user will not be able to sign into the application. See previous section on " What happens if the SSO Authentication Service is down?”

When I change my Atrieve Web password in Role-Based Security, does it change my password for both my OpenVMS user and my LDAP/Security Builder user?

No, when you change your password via Role-Based Security, it performs the following steps:

1. Makes a call to the SMS system to ensure the OpenVMS user account you are trying to change exists and that your employee number is associated with it

2. Calls the OpenVMS password change utility to update the password

3. Saves the Role-Based Security Atrieve Web Credentials constraint to allow SSO into the Atrieve Web application

There is no call made to Security Builder to update the password. There is also no call made to the LDAP service provider to update the password (if LDAP authentication is used). To change those passwords, you need to use the existing methods according to that provider.

How do I change my AtrieveWeb/OpenVMS Password?

Since there is no direct native support for SSO within OpenVMS, there are several places a user can change their OpenVMS password and have that change reflected immediately within SSO.

1. In AtrieveWeb, you may click on the Key icon in the top right corner of any page:
   
   

   

   
   
   

2. In Role-Based Security, you may select the Users menu item from the main navigation, select your employee name or employee number, and in the Constraints area. If you are already set up for AtrieveWeb SSO, you will have an Atrieve Credentials constraint already configured for SSO via the permission Can log in to Atrieve with SSO. If not, you may click on the “Add Constraint” button to add one and specify the username and password as required.

3. In the OpenVMS command prompt, you may run the “UPDATE_PW” command utility